Why this page exists
Anyone can put a logo on a website. Every scheme below runs a public register, so you can check us independently rather than taking our word for it — and we would rather you did.
Our certifications
| MCS | Certifies our solar PV and air source heat pump installations. MCS certification is a legal requirement to claim the Boiler Upgrade Scheme grant. Issued by the British Assessment Bureau. Certificate number BAB-254344 · search the MCS register |
|---|---|
| TrustMark | The government-endorsed quality scheme covering the standard of our work, our trading practices and our customer service. Licence number 3700224 · search the TrustMark register |
| RECC | The Renewable Energy Consumer Code. Governs how we quote, what we can claim about performance, and how deposits are protected. Covers our solar PV, battery storage and air source heat pump work. Membership number [to be confirmed] · view our RECC listing |
| Gas Safe Register | Legally required for any work on gas appliances or pipework, including decommissioning a gas boiler when a heat pump replaces it. Registration number 951546 · check the Gas Safe Register |
| PAS 2030 / PAS 2035 | The retrofit standards covering insulation and heating measures — how work is assessed, designed and installed. Certified by the British Assessment Bureau, who also issue our MCS certificate. Certificate number [to be confirmed] |
What we install, and what we don’t
Certification is specific to the measure, not the company, so it is worth being clear about the boundary. Our MCS certification covers solar PV and air source heat pumps. Our TrustMark licence additionally covers loft insulation, internal wall insulation, cavity wall internal insulation, gas fired condensing boilers, electric storage heaters, and heating and hot water controls. Battery storage sits under our RECC membership. We install all of these ourselves.
We do not offer external wall insulation. If that is what your property needs, we will say so and point you towards installers who are certified for it, rather than take on work outside our scope.
If any part of a job ever is subcontracted, we remain your point of contact, the work stays covered by our TrustMark registration and our complaints procedure, and we will tell you in advance.
Insurance
| Public liability | [cover level and insurer to be confirmed] |
|---|---|
| Employers’ liability | [cover level and insurer to be confirmed] |
| Insurance-backed guarantee | Provided on qualifying work through our TrustMark registration. [provider to be confirmed] |
Company details
Alpha Energy Group Ltd · registered in England and Wales, company number 12528640 · registered office 4 Hendre Road, Llangennech, Llanelli SA14 8TG · VAT registration number [to be confirmed].
Formerly CT Eco Ltd, and CT Plumbing Ltd before that. The company number has not changed since incorporation in March 2020, so it is the reliable way to identify us on any register. Our office and correspondence address is 58 Station Road, Llangennech, Llanelli SA14 8UE.
Something not right?
If you have a concern about work we have done, our complaints procedure explains how to raise it and how to escalate to any of the schemes above if we do not resolve it.